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Dublin, Ireland
Job Type
on application


Our client is one of the country’s largest and fastest growing media and communications agencies. They work with some of the most famous brands and organisations in Ireland and their focus is on media and communications strategy and solutions,  They are now looking for stand out candidates for the role of Senior client manager


Job Description


Key Areas of Responsibility and Accountability:


1.     Client Account Management

·       Build and maintain excellent client relationships through best in class client servicing

·       Actively participate in the development of client contact strategies and pro-actively seek opportunities to present new ideas, approaches, communication solutions and multi-brand partnerships

·       Recognise and evaluate good work from within and outside of the agency (locally, regionally, globally), the client, the client category, and be confident in sharing and re-applying lessons from it.

·       Assist the Business Director with client and partner agency resolution issues

·       Assist the Business Director in reporting and adherence to client servicing action plans


2.   Strategic Skills

·       Work with a Client Director in developing grounded, yet innovative, media plans that include the most effective use of traditional, digital, emerging and created media opportunities

·       Lead the production of high quality ongoing reporting with actionable insights

·       Confidently and effectively represent the agency to clients

·       Maintain a high level of quality control on all outputs from the team by shaping, jointly formulating and, where necessary, editing responses to ensure high quality, on client solutions

·       Lead, and work together with, the wider team to ensure that all client responses are joined up and coordinated – especially around traditional and digital channels.

·       Contribute work to agency case studies and industry award submissions


3.   Personal Relationship Management

·       Develop strong relationships with internal teams

·       Develop good working relationships across the range of media owners

·       Develop strong, respectful relationships with client teams

·       Effectively manage upwards to the Client Director,


4. Commercial Awareness

·       Keep your timesheet up to date (weekly)

·       Be involved in new business opportunities as required

·       Work with the Client Director in identifying, creating, converting and managing strategically relevant revenue opportunities across your clients



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