Sales training will give any sales team the guidance, confidence and all round ‘go getter’ attitude they need to excel and exceed on revenue targets.
Outline of 2 Day Course
Day One incorporates an open forum on ‘winner’ attributes including,Confidence, Pride, Desire, Focus and success. Next is preparation for cold calling through attitude behavior and commitment followed by the steps of the sale incorporating , research, prospecting and A.I.M and S.M.A.R.T. Your team will learn new and refresh current techniques on attending The First Appointment incorporating, Perfecting needs analysis through Active listening skills, physical and mental Body language skills and types of questions used such as Open, Closed, Probing, Mirror, Hypothetical and Conclusion. Your Team will then learn how to effectively use all the information garnered from the meeting to Prepare the proposal based on clients needs to include Layout and Content . Day one come to a close following team interaction and role playing to put all the theory from the day into action!
Day Two starts with The Second appointment incorporating the Dos & Don’ts of objection handling* Your team will benefit from training on how to overcome and handle objections and sell on value over price , how to recognise buying signals through open indicators and discreet traits and then on to the all important closing techniques including Test, Assumptive, Alternative ,Direct, Summary and Silent close. The importance of building and maintaining client relationships through Rapport building , ongoing product knowledge, follow up and after sales care is covered next followed by role playing within the team to put all learned throughout the two days into practice.
Employers/Sales managers for further information on our comprehensive sales courses please contact us.